Rental Terms

Kiinteistö Oy Kullasmarina

1 §. Scope of application

These terms are applicable to a contract concerning countryside holidays when a countryside travel entrepreneur offers and sell rural tourism services to an individual customer or a group comprising two or more individuals.

Where relevant, the terms shall apply also when the countryside travel entrepreneur offers or sell rural tourism services  to other companies or
associations.

2 §. Definition

In these terms of the contract:

The countryside travel entrepreneur (later "entrepreneur") i.e. Kiinteistö Oy Kullasmarina, Finnish countryside travel company (VAT-number: 2145511-9), which home place is Heinola.

The customer i.e. any private or any legal person, which buys services and/or products which are offered by Kiinteistö Oy Kullasmarina. In these terms of the contract customer is also person, who use the other companies or associations services and/or products, which are bought or resaled from  Kiinteistö Oy Kullasmarina.

The rural tourism service (later "service") as used in these terms refers to:

a) accommodation;
b) accommodation and any other tourism service which is not substantial from the perspective of the totality; or
c) any or several of the following: meals, the arrangement of a buffet, party or meeting; the arrangement of
d) leisure and recreational opportunities, such as fishing, skiing, hiking, horse riding, canoe and forest excursions as well as direction, guidance and training in association with these services.

3 §. Conclusion of a contract

Service contract shall be concluded, when customer has paid at least reservation payment and the entrepreneur has confirmed literary the become of the contract to the customer.

By paying at least the reservation payment customer also approves these terms of the contract and these terms become binding.

The entrepreneur has right to change the service prices. If there are outdated information in brochure prices, the entrepreneur has right to correct the mistakes on before making the contract.

4 §. Terms of payment

If the customer books the service at least 28 days before the date which it's use is to begin, she or he has to fulfill the reservation payment 30% of the total price within seven ( 7) days  of the booking, and the full price of the service shall be paid not later than 28 days before the date on which the service is to begin.
If the customer books the service by phone, he or she has to fulfill the reservation payment 30% of the total price within two (2) days of the booking to the entrepreneurs announced bank account.

If the costumer books the service at least 28 days before the date on which the service use is to begin, the rest of the payment has to be fulfilled at any rate at least 28 days before the date on which the service use is to begin.

If customer books the service later than 28 days before the date on which the service use is to begin, or if the payment method is MasterCard/Visa the full price of the service is payable upon booking.

The payment order must specify also the details concerning the service (duration of service, place, name of product package) and any reservation number that the entrepreneur may have provided.Before using a service, the customer must present a receipt or other evidence of payment

If a customer fails to honour the terms of payment, the entrepreneur is entitled to regard the booking as cancelled and the contract as null and void.

"5 §. The customer's right to rescind a contract

In the event of a customer or another person belonging to the same household suddenly becomes ill, suffers a serious accident or dies, the customer is entitled to rescind the contract and receive a refund of the price paid for the service, less a service charge, the amount of which has been notified to the customer in advance. However, the payment will not be refunded if the use of the service has already begun.

Customer has to give notify to the entrepreneur immediately in any impediment in the way of arrival.  A reliable certificate like a  doctor's certificate, police's investigation records or incurrence companies statement  must be presented when illness or accident has prevented use of the service.

6 § The customer is entitled to rescind a contract of the service without a separate reason

a) not later than 28 days before the date on which the use of service is to begin, by paying the service charge specified in advance;

b) later than 28 days but not later than 14 days before the date on which the use of service is to begin, by paying 25% of the full price of the service;

c) later than 14 days but not later than 48 hours before the time when the use of service is to begin, by paying 50% of the full price of the service.

c) later than 14 days but not later than 48 hours before the time when the use of service is to begin, by paying 50% of the full price of the service.

If the customer rescinds the contract of the service at a later than 48 hours before the time when the use of service is to begin or the customer fails to notify the entrepreneur, before the service use is to begin, of his or her intention not to use the service, the entrepreneur is entitled to charge the full price of.

The customer must always announce his or her intention not to use a service or to use it substantially less than agreed, for example by changing the number of persons or the duration from what has been agreed.
This notification must be made in writing, or in some other appropriate manner under the circumstances, to the address stated by the entrepreneur.

A contract shall be deemed to have been rescinded or altered at the moment when the customer's notification has reached the entrepreneur. If the customer shows that notification has been made to the right address at the right time, the notification shall be regarded as having arrived.

If an entrepreneur succeeds in selling the same service to a third party, the entrepreneur is obliged to refund to the customer a payment received earlier from the customer, to the extent that the sum received from the third party covers it. However, the entrepreneur is entitled to deduct from the refundable sum the service charge that has been stated in advance.

7 §. The entrepreneur's right to rescind a contract

The entrepreneur has a right to rescind the contract of service or terminate provision of the service if an insuperable
impediment, such as a fire, force majeure, a measure on the part of the authorities, a strike or any comparable unforeseeable event over which the entrepreneur has no influence prevents or substantially impedes provision of the service.

If the contract of the service is rescinded by the entrepreneur, the full amount paid must be refunded to the customer, and if provision of the service is interrupted, that part of the price corresponding to the unrealised part of the service is refundable

The entrepreneur must immediately inform the customer of an impediment due to which a service can not be implemented.

The entrepreuner has the right to rescind the contract of service, if the costumer doesn't obey the payment terms.

The entrepreneur has the right to rescind  the contract of service also, if the costumer substantially neglects the responsibilities of using service.

8 §. Responsibilities of the entrepreneur

It is the responsibility of the entrepreneur to ensure that the customer receives the services  as separately agreed with respect to each booking.

9 §. Responsibilities of the customer

The customer must observe the guidelines and rules specified by the public authority, entrepreneur or another entrepreneur whose assistance it has used in relation to the use of the service.

The customer must not conduct behavior that may disturb other customers of  the entrepreneur. Should the customer neglect the responsibilities as set in the rules and terms, the entrepreneur has a right to rescind the contract and remove the customer from the premises of  the entrepreneur. Hereby customer does not have the right to be refunded and is responsible for all the contract rescinding costs.

Customer is responsible for accidents, which her or she has caused purposely or gross state of being negligent  to the entrepreneur or third part.

The customer is under an obligation to ensure that he or she has the valid documents which are a priori conditions for using the services of  the entrepreneur, e.g. driving license, passport, visa, firearms certificate, receipt for fisheries-management fee, as well as the insurance cover that he or she considers necessary.

10 §. The right to damage compensation

The customer has a right to compensation for damage which a defect in the entrepreneur's performance has caused him or her if the defect or damage is due to the negligence of the entrepreneur or another entrepreneur whose assistance he or she has used. In order to free itself from the obligation for compensation for damages, the entrepreneur's  has to show that the damage was not caused by negligence of the entrepreneur or another entrepreneur whose assistance it has used in relation to the use of the service.

The customer is to strive in a way that the damage is as minimal as possible. The entrepreneur's will not take responsibility of damages caused by the negligence of the customer. The compensations can be compromised, if this seen unreasonable due to customer's likely contribution to caused damage, possibilities of the entrepreneur to anticipate and prevent the damage and the other circumstances.

The entrepreneur bears no responsibility for damage attributable to force majeure or any other unforeseeable cause which the entrepreneur or another entrepreneur whose assistance it has used could not have prevented even by acting with the greatest-possible care. Examples of these causes would be war, acts of nature, disease, strike or similar events. The entrepreneur must immediately inform the customer of an impediment and strive to act in a way that the damage suffered by the customer is as minimal as possible.

11 §. Complaints and settlement of disputes

The customer is obliged to complain immediately to the entrepreneur or to his or her representative about any defects that can be rectified already while the service is being used.

Any other complaints concerning defects which could not have been put right during use of the service and demands for compensation must be made in writing to the entrepreneur, within one (1) month of the use of the service having ended.

12 § Applied law and litigation

These terms of the contract are governed by Finnish law.

In the event of the customer and the entrepreneur failing to reach agreement, the customer can refer the
matter in dispute to the Consumer Complaints Board for resolution.

 If the matter is taken to litigation,
jurisdiction shall reside with the District Court in the entrepreneur's place of domicile.

13§ Language of contract

These terms of the contract are formed in Finnish language and these are translated to English and Russian.

If there are controversies between different languages, these terms of the contract are applied first in Finnish language, secondary in English language and lastly in Russian language.

KIINTEISTÖ OY KULLASMARINA

Tekeväntie 2, 18300 HEINOLA

ID number: 2145511-9